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Adler Family Law LLP
4 Castle Street,
Kingston-Upon-Thames
Surrey, KT1 1SS

Telephone: 020 8546 6698

Facsimile: 020 8541 1901
DX: 31513 Kingston-Upon-Thames

Any property/conveyancing enquiries should be redirected to Caroline Fitzpatrick at Cavendish Legal Group 020 7907 9300 ext 8907 Adler Family Law is a specialist family law firm and does not handle any property law matters arising from Adler Fitzpatrick Solicitors

 

 

 

    

 

     Professional Compliance


We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour.

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

- Within six months of receiving a final response to your complaint

and

- No more than six years from the date of act/omission; or

- No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Legal notice

Telephone: 020 8546 6698 / Email / Site Map